01
The bridge is a spreadsheet someone exports on Fridays
It works until that person goes on vacation. The process does not live in the system: it lives in the habit of whoever does it.
Data integration between systems
Your systems already have the data; what's missing is passing it to each other
We connect your ERP, your CRM, your billing and your store so an order, a payment or a new customer travels from one system to the next on its own. No exporting to spreadsheets, no re-typing, and no department working from its own version of the truth.
One record, the same one in every system
API connection where one exists, a custom layer where it doesn't
Every record that crossed is logged
The breaking point
Each system does its job well and the data still gets lost on the way
It is almost never the software that fails: it is the space between one system and the next. That is where a person becomes the cable, and where the same record starts existing in two different versions.
02
The same customer, three times, with three different sets of details
Created in the store, created again in the CRM, and typed a third time into billing. Now no list is good enough to decide anything.
03
Nobody knows which of the two systems is right
Sales looks at one number, accounting looks at another, and the whole meeting goes into reconciling figures before anything can be decided.
How we work
We leave the data traveling on its own, under written rules
We do not start with the technology: we start with the path the data takes through your operation. That is what tells us what gets connected, in which direction, and who wins when two systems disagree.
A connection between the systems you already have
If your ERP, your CRM or your store has a way in, we use it. We do not replace tools that already work just so we can sell you another one.
Sync rules in writing
Which system is the source for each field, what gets copied, how often it travels and what happens in a conflict. Agreed before any code is written, not after.
The middle layer when there is no way in
When a system exposes nothing, we build the piece that sits in between —what is technically called middleware— and that is where the validations and the log of what happened live.
This page is the data side of systems integration. If what's missing is the system itself, start with software development.
What we connect
The four systems that are almost always disconnected
They do not have to be these four, and they do not have to be well-known products. If a system holds data another one needs, it belongs in the conversation.
ERP and accounting
Customers, products, inventory and invoices. Usually the system that rules, and almost never the one that receives.
CRM and sales
Deals and contacts that today live apart from the invoice, so nobody sees a customer's full cycle.
Store and payment gateways
Orders and payments that have to show up in inventory and billing the same day, not at month-end close.
Website and forms
What comes in through the site has to reach the system where the team follows up, with its source tagged.
Scope
What defines the work before we give you a number
There is no list price because a two-field integration and a full-catalog integration are not the same job. This is what we look at first.
How many systems, and in which direction
Data traveling one way is far simpler than keeping two systems identical all the time.
Whether the system has a way in
With a documented API the job is connecting. Without one, the access has to be built before anything can be connected.
How up to date it has to be
Data crossing in real time is not the same as once a day. Each option changes the design and the cost.
What to do when the data arrives wrong
An empty field or a duplicate cannot stop the operation silently. We define what gets rejected, what gets retried and who gets notified.
In the diagnostic we walk through these four points with your team, and out of that comes a proposal with the scope in writing. Book a free assessment.
Fit
When something else suits you better
You are a developer looking for how to build a middleware layer
If what you need is how to set up middleware in your framework, there is no documentation here: this is a service for companies that need two business systems to talk to each other.
An off-the-shelf connector solves it for you
If all you need is to pass form contacts into your email tool, there are connectors that already do it and cost far less. We will tell you so in the diagnostic.
Questions
What clients ask before we start
Is this what people call middleware?
Middleware is the technical name for the piece that sits between two systems. What you are hiring here is not that piece on its own: it is your systems ending up talking to each other, with or without a middle layer depending on what is needed.
What if my system has no API?
It can still be done, with more work. Depending on the case we build an access point, read the database under agreed permissions, or use the file the system already knows how to produce. What we do not do is force something that leaves the system unstable.
Who finds out when an integration fails?
We do, through monitoring, and your team through whatever channel we agree on. Every record that crosses leaves a log: when something does not go through, we know what it was, when it was and why it stopped.
Does the data pass through your servers?
It depends on the design and it is decided with you. The integration can run on your own infrastructure; if it runs on the infrastructure we administer, the accounts stay in your name.
Does it work with a custom-built system?
Yes, and it is common. The first step is reviewing how it stores and exposes information; that review tells us whether it connects directly or whether the missing layer has to be built.
Who maintains the integration afterwards?
We can leave it documented for your team or keep running it ourselves. It is worth deciding up front, because an integration with no owner breaks the day the other system changes version.
Next step
Tell us which two systems aren't talking to each other
With that we will tell you whether they connect directly, whether the middle layer has to be built, or whether an existing connector is enough. No commitment, and no selling you an integration you do not need.
Prefer to write to us? Tell us what you need.