01
"That's the server" / "That's the code"
The application is slow and each one points at the other. Meanwhile the user waits, and you're the one paying both invoices.
Managed IT services
We don't sell hosting on its own. When we build something, we also set up and maintain the cloud infrastructure it lives on: deployment, backups, monitoring and updates. The day something breaks there's nobody to point at, because it's ours.
The breaking point
It's the most common split and the most expensive one. One vendor wrote the code, another sells the hosting, and between them sits a no-man's land holding exactly the problems that take a system down.
01
The application is slow and each one points at the other. Meanwhile the user waits, and you're the one paying both invoices.
02
There's a scheduled copy, yes. But nobody has tried restoring it. A backup without a restore test isn't a backup: it's a folder.
03
Without monitoring, the first alert is a human one and it arrives late. By the time someone speaks up, the system has been down for hours.
How we work
We build and implement, and the infrastructure is part of that work. It isn't a separate product with its own invoice: it's part of delivering something that actually works.
We set up the server the system will live on, sized to what it actually needs. If it needs more tomorrow, it grows without being rebuilt.
Shipping a new version is a repeatable process, not a Sunday night. If something goes wrong, it rolls back in minutes.
Security patches, certificates, performance and disk space. The maintenance nobody notices until it's missing.
If what you need is the system itself, start with software development; if you already have it and need someone to keep it running, that's operation.
What's covered
When one of these four has no owner, the system doesn't fail on day one: it fails on the day you need it most.
Moving what runs today on your own server or on shared hosting, without shutting the operation down while it moves.
Automated copies with a restore test. We know how long coming back takes, because we've measured it.
We watch both the service and the resources. The alert reaches our channel before a user notices anything.
Patches up to date, certificates renewed and access locked down. The boring work that prevents the expensive incident.
Scope
There's no catalogue price because no two systems are alike. This is what we look at before proposing anything.
A corporate site isn't the same as a system with users working in it eight hours a day.
Moving a running system without cutting the service is a job with its own plan and its own rehearsal.
How long it can stay down and how much data can be lost. Those two answers define almost everything else.
We can leave it set up and documented for your team, or stay and run it ourselves.
In the diagnostic we go through these four points, and out of it comes a proposal with the scope in writing. Book a free assessment.
Fit
If you just need somewhere to park a simple site, any hosting provider will do and costs far less. We don't compete there.
If someone in-house already manages the servers, what may be missing is the development, not the infrastructure.
Questions
Not as a standalone product. The infrastructure comes inside the system we build or run: we set up the server, configure it and keep it going. If all you're after is hosting, a hosting provider suits you better.
Whichever fits the case. We work with standard cloud providers and also with dedicated servers when the project calls for it. The decision comes out of the diagnostic, not out of a preference of ours.
Yes, and it's common. First we review what's set up and what state it's in; that review tells us what can be kept as is and what has to be rebuilt first.
Yours. The infrastructure accounts belong to the client; we administer them. If you leave one day, you take everything with you without asking anyone's permission.
Monitoring alerts our channel right away. The committed response time is agreed in writing in the proposal, based on how critical the system is: we don't publish a generic number here because it would depend on the case.
Next step
With that we'll tell you whether it's worth moving, keeping as is or rebuilding. No commitment, and no selling you infrastructure you don't need.
Prefer to write to us? Tell us what you need.