Managed IT services

The system we build comes with its infrastructure already running

We don't sell hosting on its own. When we build something, we also set up and maintain the cloud infrastructure it lives on: deployment, backups, monitoring and updates. The day something breaks there's nobody to point at, because it's ours.

Cloud servers we manage ourselves Backups we've actually restored, not just scheduled Monitoring that alerts us before a user calls

The breaking point

The software is one vendor's, the server another's, and the problem is nobody's

It's the most common split and the most expensive one. One vendor wrote the code, another sells the hosting, and between them sits a no-man's land holding exactly the problems that take a system down.

01

"That's the server" / "That's the code"

The application is slow and each one points at the other. Meanwhile the user waits, and you're the one paying both invoices.

02

The backup nobody has ever restored

There's a scheduled copy, yes. But nobody has tried restoring it. A backup without a restore test isn't a backup: it's a folder.

03

You find out because a customer calls

Without monitoring, the first alert is a human one and it arrives late. By the time someone speaks up, the system has been down for hours.

How we work

One single owner for the whole system

We build and implement, and the infrastructure is part of that work. It isn't a separate product with its own invoice: it's part of delivering something that actually works.

Cloud hosting we run

We set up the server the system will live on, sized to what it actually needs. If it needs more tomorrow, it grows without being rebuilt.

Automated deployment

Shipping a new version is a repeatable process, not a Sunday night. If something goes wrong, it rolls back in minutes.

Server management

Security patches, certificates, performance and disk space. The maintenance nobody notices until it's missing.

If what you need is the system itself, start with software development; if you already have it and need someone to keep it running, that's operation.

What's covered

The four layers that hold up a system in production

When one of these four has no owner, the system doesn't fail on day one: it fails on the day you need it most.

Cloud migration

Moving what runs today on your own server or on shared hosting, without shutting the operation down while it moves.

Backup and disaster recovery

Automated copies with a restore test. We know how long coming back takes, because we've measured it.

Monitoring and uptime

We watch both the service and the resources. The alert reaches our channel before a user notices anything.

Security and patching

Patches up to date, certificates renewed and access locked down. The boring work that prevents the expensive incident.

Scope

What defines the infrastructure work in each case

There's no catalogue price because no two systems are alike. This is what we look at before proposing anything.

What it has to hold up

A corporate site isn't the same as a system with users working in it eight hours a day.

Whether something live has to be migrated

Moving a running system without cutting the service is a job with its own plan and its own rehearsal.

What happens if it goes down

How long it can stay down and how much data can be lost. Those two answers define almost everything else.

Who runs it day to day

We can leave it set up and documented for your team, or stay and run it ourselves.

In the diagnostic we go through these four points, and out of it comes a proposal with the scope in writing. Book a free assessment.

Fit

When something else fits better

You want cheap hosting and nothing else

If you just need somewhere to park a simple site, any hosting provider will do and costs far less. We don't compete there.

You already have an IT team

If someone in-house already manages the servers, what may be missing is the development, not the infrastructure.

Questions

What people ask us before getting started

Do you sell hosting?

Not as a standalone product. The infrastructure comes inside the system we build or run: we set up the server, configure it and keep it going. If all you're after is hosting, a hosting provider suits you better.

Which cloud do you work with?

Whichever fits the case. We work with standard cloud providers and also with dedicated servers when the project calls for it. The decision comes out of the diagnostic, not out of a preference of ours.

Can you take over a system someone else built?

Yes, and it's common. First we review what's set up and what state it's in; that review tells us what can be kept as is and what has to be rebuilt first.

Whose name are the servers under?

Yours. The infrastructure accounts belong to the client; we administer them. If you leave one day, you take everything with you without asking anyone's permission.

What happens if the system goes down at 3am?

Monitoring alerts our channel right away. The committed response time is agreed in writing in the proposal, based on how critical the system is: we don't publish a generic number here because it would depend on the case.

Next step

Tell us what you have running and where it's running

With that we'll tell you whether it's worth moving, keeping as is or rebuilding. No commitment, and no selling you infrastructure you don't need.

Prefer to write to us? Tell us what you need.